Returns & Refund Policy

Terms

We: Galleria Klik
You: our customer, art collector, artist or creative
Your address: The delivery address specified in your Galleria Klik account at the time you completed your order

Galleria Klik Artists’ Shop

Replacements

Products sold from the Galleria Klik Artists Shop are usually one-offs. It is therefore unlikely that Galleria Klik can offer replacements in the case of orders that arrive significantly damaged beyond what was noted in the description of pre-loved products or orders that get lost in the process of delivery.

Returns

You are responsible for the cost and risk of returning the purchases from the Artists’ Shop back to us. In the case of damaged deliveries or significantly delayed deliveries to you, we will refund you the cost of returning of your purchase along with the refund of your original purchase. This will be done after we have received your returned purchase.

Refunds

We will give you a full refund if your purchase arrives damaged or significantly late and you choose to return it to us.

The Print Gallery

Replacements

All art print orders are handled and packaged to ensure they arrive with you safely and the in the perfect condition Galleria Klik intended. In the unlikely event of your art print arriving damaged we will send you a replacement free of charge.

Returns

Please return your art print package to the return address on your invoice or delivery note that accompanied your delivery.

Refunds

We will give you full a refund if:

  • Your art print arrives damaged, and you do not want a replacement.

  • For refunds resulting from damaged or significantly delayed deliveries please:

    • Email art@galleriaklik.com a copy of your receipt of the cost of return.

    • In the subject field of your email write “(Your order) return”

7-day cancellation period

If within 7 days of taking delivery of your art print you change your mind about your purchase, we will give you a refund, less the cost of shipping, no questions asked. You are responsible for the cost and risk of returning the purchases from the Print Gallery back to us.